Privacy Policy
The Foundation for Children of Ecuador (FÉE) is committed to protecting the confidentiality of the personal information of its users, donors, volunteers, partners, and visitors to its website.This policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable laws in Canada and Quebec, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Act respecting the protection of personal information in the private sector (Law 25).
Collection of Personal Information
We may collect certain personal information such as:
– name
– address
– phone number
– email address
– information necessary to process donations
This information is collected with your consent, particularly when you:
– make a donation
– complete a form on our website
– participate in an event
– contact us
The Foundation only collects the information necessary to carry out its activities.
Use of Personal Information
The personal information collected may be used for the following purposes:
1. Service Delivery
To process your donations, respond to your requests, and provide you with the requested information.
2. Communications
To send you information about our activities, events, and initiatives.
3. Information and Engagement
To keep you informed about news and updates related to the Foundation’s projects.
4. Improvement of Services
To better understand the needs of our donors, volunteers, and partners in order to improve our activities.
5. Legal Obligations
To comply with legal requirements, including issuing donation receipts.
You may withdraw your consent to these communications at any time.
Sharing of Personal Information
The Foundation does not sell, rent, or commercialize personal information of its donors, volunteers, or partners under any circumstances.
We only share your personal information with your consent or in the following situations:
1. Service Providers
We may share certain information with service providers who help us operate our website, process payments, or support our administrative activities.
For example:
– Online donations are processed through the platform Zeffy, located in Montreal, Quebec, which complies with Canadian and Quebec privacy laws, including Law 25.
These providers are required to comply with strict confidentiality obligations and protect personal information in accordance with applicable laws.
2. Legal Requirements
We may disclose personal information if required by law, such as in the context of legal proceedings or a court order.
3. Partner Fundación de Asistencia Social Madre Rosalía Cadron (FASMRC)
As part of the sponsorship program, we share only the first name, last name, and gender of the sponsor, in order to allow children to write appropriate letters.
This information is used solely for this purpose and is not used for any other purposes.
4. Faroverde Projects
No personal information of donors or volunteers is shared with partners involved in these projects.
Security of Personal Information
The Foundation implements physical, administrative, and technological safeguards to protect personal information against:
– loss
– theft
– unauthorized access
– unauthorized disclosure or modification
Although we strive to protect your information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
We nevertheless commit to applying reasonable measures to protect your personal information.
Retention of Personal Information
Personal information is retained only for as long as necessary for the purposes for which it was collected or to comply with applicable legal obligations.
Once these purposes have been fulfilled, the information is securely destroyed or anonymized.
Access and Correction Rights
In accordance with applicable laws, you have the right to:
– access the personal information we hold about you
– request its correction or update
– withdraw your consent to its use where applicable
To exercise these rights, please contact us at:
securite@fee.ong
We will respond within the time limits prescribed by law.
International Data Transfers
In some cases, your personal information may be processed or stored outside Canada by certain service providers.
For example, our website is hosted by Gandi, whose infrastructure may be located in Europe. The European Union applies strict data protection standards, including the General Data Protection Regulation (GDPR).
In such cases, we ensure that our service providers offer an adequate level of protection and comply with appropriate contractual obligations to safeguard your personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and ensure proper site functionality.
Cookies may be used to:
– recognize your browser during visits
– analyze website usage to improve content and functionality
– facilitate navigation and certain features
Consent for cookies is managed through the CookieYes tool, which allows users to accept, refuse, or modify their preferences.
Non-essential cookies are only activated after obtaining your consent. You may also configure your browser to refuse or delete cookies. However, some features of the site may be limited.
Links to External Sites
Our website may contain links to external sites (such as Facebook, YouTube, or other platforms).
The Foundation for Children of Ecuador is not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
Children’s Privacy
The Foundation recognizes the importance of protecting the privacy of children associated with the FASMRC.
We do not knowingly collect personal information from children under the age of 14 without the explicit consent of a parent or guardian.
If we become aware that such information has been collected without consent, we will take appropriate steps to delete it.
Changes to the Privacy Policy
The Foundation may update this Privacy Policy to reflect changes in its practices or legal requirements.
Any significant changes may be communicated by email or posted on our website.
We encourage you to review this page regularly.
Contact and Complaints
For any questions regarding this policy, to exercise your rights, or to file a complaint regarding the protection of your personal information, please contact:
Cynthia Tremblay
Vice President of the Board of Directors
Privacy Officer (RPRP)
Fondation pour les Enfants de l’Équateur
Email: securite@fee.ong
Phone: (514) 525-4920
If you believe your rights have not been respected, you may also file a complaint with the Quebec Commission d’accès à l’information.
Version : March 14, 2026